RINTES UK

Privacy Policy

Effective date: November 2026
Last updated: November 2026

1. Introduction

Rintes UK respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit www.rintes.uk, create an account, advertise an item, submit an enquiry, request vehicle sourcing, arrange a direct purchase or sale, request shipping services or otherwise contact us.

In this policy, “Rintes UK”, “we”, “us” and “our” refer to the legal entity operating the Website. The legal entity’s full name, registered address and relevant contact details must be inserted before publication.

2. Who is responsible for your information?

Rintes UK is the data controller for personal information that it processes for its own business purposes.

Data controller: [Insert full registered legal name]
Registered office: [Insert registered office address]
Privacy contact: sales@rintes.uk

If a particular service is operated jointly with another organisation, or another organisation independently determines how your information is used, additional privacy information may apply.

3. Personal information we may collect

Depending on how you use our Website and services, we may collect:

Account and contact information

• Name and username.
• Email address and telephone number.
• Postal address or business address.
• Account credentials and account preferences.

Advertisement and vehicle information

• Details of vehicles, boats or equipment you advertise or enquire about.
• Photographs, descriptions, prices, registration details or identification numbers where provided and necessary.
• Seller classification and relevant business details.
• Communications concerning listings and transactions.

Vehicle sourcing, direct purchase and sale information

• Your vehicle or asset requirements.
• Information required to assess an item or prepare an offer.
• Ownership, identity, collection or transaction documents where reasonably necessary.
• Correspondence, quotations and contractual records.

Shipping and export information

• Collection and delivery addresses.
• Consignee, sender and recipient details.
• Vehicle or asset specifications.
• Export, customs and shipping documentation.
• Information required by carriers, customs agents, insurers or relevant authorities.

Technical and usage information

• IP address, browser type, device information and operating system.
• Website pages visited, interactions, timestamps and diagnostic logs.
• Cookie and similar technology information, subject to the choices you make and applicable law.

Support and communication information

• Enquiries, complaints, feedback and records of our correspondence.
• Marketing preferences and consent records, where applicable.

Please do not submit sensitive personal information unless it is genuinely necessary and we have an appropriate lawful basis to process it.

4. How we collect information

We may collect information:

• Directly from you when you register, advertise, enquire or contact us.
• When you request a valuation, sourcing service, purchase offer or shipping quotation.
• From a seller or buyer where they provide information necessary for a transaction you are involved in.
• From service providers, carriers, payment providers or professional advisers where appropriate.
• Automatically through the Website, server logs, cookies and similar technologies.
• From publicly available or verification sources where necessary and lawful for fraud prevention, ownership checks or compliance.

Where we receive information about you from another source, we will provide the privacy information required by law.

5. Why we use personal information

We may use your information to:

• Create and administer user accounts.
• Publish and manage advertisements.
• Facilitate enquiries between buyers and sellers.
• Respond to questions, requests and complaints.
• Assess vehicle purchase requests and provide sourcing services.
• Prepare quotations and administer shipping or export services.
• Perform contracts and take steps requested before entering into contracts.
• Process payments where a specific Rintes UK service requires it.
• Prevent fraud, abuse, security incidents and unlawful activity.
• Maintain, troubleshoot and improve the Website.
• Manage records, accounting, tax and business administration.
• Comply with legal obligations and respond to lawful requests.
• Send service communications and, where permitted, marketing communications.

We will not use personal information for purposes incompatible with the purposes explained to you without providing further information and obtaining consent where required.

6. Our lawful bases for processing

Under applicable data protection law, we rely on one or more of the following lawful bases, depending on the activity:

Contract: To provide an account, manage a listing, respond to a service request or perform a contract with you.

Legitimate interests: To operate and secure our marketplace, manage business relationships, prevent fraud, improve our services and maintain appropriate business records, where these interests are not overridden by your rights.

Legal obligation: To meet applicable legal, tax, accounting, regulatory or law-enforcement requirements.

Consent: Where required, including for certain marketing communications or non-essential cookies and similar technologies.

Vital interests or public task: Only where applicable to a particular circumstance and supported by law.

Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

7. Who we share information with

We may disclose relevant information to:

• Sellers or buyers when necessary to respond to an enquiry or facilitate a requested transaction.
• Website hosting providers, developers, technical support providers and security services.
• Email, customer support and communication providers.
• Payment providers where payment processing is part of a service.
• Vehicle sourcing partners, transport companies, freight forwarders, shipping lines and customs agents.
• Insurers, professional advisers and auditors where necessary.
• Government authorities, regulators, courts or law-enforcement agencies where required or legally permitted.
• A purchaser or successor organisation in connection with a proposed or completed business sale, merger or restructuring, subject to appropriate safeguards.

We do not sell personal information to third parties as a standalone data-selling business.

Where another seller independently controls information obtained through an enquiry, that seller may have separate privacy responsibilities. You should review the seller’s privacy information where relevant.

8. International transfers

Rintes UK may work with service providers, carriers or transaction partners operating outside the United Kingdom.

If personal information is transferred internationally, we will take steps required by applicable data protection law. Depending on the circumstances, these may include an adequacy regulation, an approved transfer mechanism, contractual safeguards or another lawful transfer condition.

International vehicle shipping may require sharing relevant personal information and documents with organisations in the destination country.

9. How long we retain information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, security and dispute-resolution requirements.

Retention periods depend on the type of information and the circumstances. For example:

• Account information may be retained while an account is active and for a reasonable period afterwards.
• Advertisements may be retained while published and for a limited period after removal.
• Enquiry and customer-service records may be retained to manage follow-up and resolve disputes.
• Purchase, sale, payment and export records may be retained for the period required by applicable legal and accounting obligations.
• Marketing information may be retained until you unsubscribe or the information is no longer needed.
• Technical logs may be retained for a limited period appropriate to security and troubleshooting.

We will securely delete or anonymise information when it is no longer required, unless the law requires or permits further retention.

10. Security

We use appropriate technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration and disclosure.

No website, email transmission or electronic storage system can be guaranteed to be completely secure. You should use a strong password, keep your login details confidential and notify us if you suspect unauthorised access to your account.

11. Your data protection rights

Subject to applicable law and any relevant exemptions, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request erasure of personal information.
• Request restriction of processing.
• Object to certain processing, including processing based on legitimate interests.
• Receive certain information in a portable format.
• Withdraw consent where processing is based on consent.
• Object to direct marketing.
• Complain to the relevant data protection regulator.

To exercise your rights, email sales@rintes.uk with the subject line “Privacy Request”. We may need to verify your identity before responding.

You also have the right to complain to the UK Information Commissioner’s Office (ICO) where applicable. Information is available at www.ico.org.uk.

12. Marketing communications

We may send service-related messages necessary to manage your account, listings or requests.

We will send promotional email or text marketing only where we have a lawful basis to do so and have met applicable consent or other legal requirements. You can unsubscribe using the link in a marketing message or contact us directly.

Unsubscribing from marketing will not stop essential service communications.

13. Children’s information

The Website is intended for users who are legally able to use its services. We do not knowingly seek to collect children’s personal information for marketplace transactions. If you believe a child has submitted personal information inappropriately, contact us so we can assess the matter.

14. Third-party websites and services

Our Website may link to external websites or services, including sellers, shipping providers and payment providers. We are not responsible for the privacy practices of external services that we do not control. Review their privacy notices before providing information.

15. Changes to this policy

We may update this Privacy Policy to reflect changes in our business, Website, service providers or legal obligations. The current version will be published on www.rintes.uk with its effective date.

16. Contact us

For privacy questions or data protection requests:

Rintes UK
Website: www.rintes.uk
Email: sales@rintes.uk
Legal entity and registered office: Margate, Kent, UK